Privacy Policy

1. Introduction

At Rostek Applications LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us through our website, messaging systems, or any other form of communication.

2. Information We Collect

We may collect the following types of personal and business information:

Contact Information: Name, phone number, email address, mailing address
Company Information: Business name, project requirements, RFQ details
Communication Content: Messages sent via our contact forms, messaging center, text, phone, or email
Technical Data: IP address, browser type, referring pages, and site interaction data (via cookies and analytics tools)

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and quote requests
Provide updates on orders and job statuses
Communicate project details and revisions
Improve our customer service and operational efficiency
Comply with legal, regulatory, and contractual obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

Internal employees on a need-to-know basis
Service providers (e.g., shipping carriers, IT support) under confidentiality agreements
Government or regulatory agencies when required by law

5. Data Storage and Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. This includes secure servers, limited access protocols, and encrypted data transmission when applicable.

6. Text Messaging and Communication Consent

By providing your contact information, you consent to receive communications from Rostek Applications via email, phone, or SMS. You may opt out of SMS/text communications at any time by replying “STOP” to any message.

7. Your Rights and Choices

You have the right to:

Request access to the personal data we hold about you
Correct or update inaccurate information
Request deletion of your personal data (subject to legal or operational requirements)
Opt out of marketing communications at any time

To exercise your rights, contact us at info@rostekapplications.com.

8. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and gather analytics. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on our website with an updated effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact:
Rostek Applications LLC
📧 sales@rostekapplications.com
📍 140 Aeronautical Way, New Bern, NC 28562